Financial branches carry two pressures at once: security and service. HyperDecode uses your existing cameras to watch ATMs and vestibules for threats while measuring branch queues and footfall — so you protect assets and the customer experience together.
ATMs and after-hours vestibules attract loitering, tampering, vandalism and tailgating that go unseen until there’s a loss.
Branch queues frustrate customers and push them to digital channels or competitors.
Decisions about which branches to keep, resize or close are made without real footfall data.
Robbery, duress and aggressive-behaviour events need the fastest possible response.
Every deployment must respect strict privacy, security and regulatory expectations.
Each capability targets a specific problem, on the cameras you already run.
Self-service zones are high-risk and unattended, especially after hours.
Detects loitering, after-hours occupancy, tailgating into card-access vestibules and tampering around the machine, alerting security in real time.
Reduce ATM crime and vandalism with proactive, prioritised alerts.
Long teller lines quietly erode satisfaction and loyalty.
Monitors queue length and wait times and signals when to open another window to hold a service standard.
Improve customer experience and protect branch relationships.
Estate decisions rely on transactions, not on who actually visits.
Measures footfall, dwell and peak patterns across the network to inform staffing, hours and branch-format decisions.
Make network and staffing choices on evidence, not assumptions.
Seconds matter, but escalation depends on someone noticing.
Flags high-risk events and unusual activity for immediate escalation, with indexed footage ready for response and investigation.
Faster response to critical incidents and cleaner evidence afterwards.
Investigations and regulators demand fast, reliable footage retrieval.
Automatically indexes events so relevant clips are found in minutes rather than by scrubbing hours of recordings.
Cut investigation time and support compliance obligations.
Proactive ATM and vestibule alerts reduce crime, tampering and liability.
Shorter waits keep customers loyal to the branch channel.
Real footfall data guides staffing, hours and branch formats.
HyperDecode is software that runs on your existing CCTV — no rip-and-replace, no new hardware to buy or install. Point it at the feeds you already record and start turning them into intelligence.
Deployments are designed for sensitive environments: analytics can run on-premises, focus on behaviours and events rather than identities, and align with your data-governance and regulatory obligations.
Yes. HyperDecode works with the existing camera estate across branches and ATM sites, so security and experience analytics can be rolled out without a hardware refresh.
Alerts and indexed events can be routed to your SOC and existing monitoring tools so critical incidents reach responders immediately.
The core use cases — loitering, tailgating, queueing, footfall — do not require facial recognition and can be delivered with anonymised analytics.
Book a demo to see ATM protection and branch-experience analytics in action.